Under the settlement filed today in Thurston County Superior Court, H&R Block will pay the states a total of $2.3 million in costs and fees, $1 million of which will go into a pool to pay consumer refunds. "It was an unfair practice that increased the costs for thousands of consumers at tax time." "H&R Block was loading extra charges onto the bill of customers for services they weren't told about and had not accepted," Washington Attorney General Christine Gregoire said. In addition, the company agrees to have one of its representatives accompany taxpayers to any meeting with authorities. Under the "Peace of Mind" guarantee, the company will pay up to $5,000 in additional taxes owed by a consumer if those taxes are the result of a tax preparer's error. Seattle - ApH&R Block, one of the nation's largest tax preparation firms, has agreed to provide $22 refunds to consumers who unknowingly paid for the company's "Peace of Mind" guarantee as part of the cost of having their 2000 tax returns prepared.Īn investigation by Attorneys General from 41states showed the company automatically added the charge to consumers' tax preparation bills without first asking consumers if they wanted the guarantee.
0 kommentar(er)
